Billing Terms and Conditions

At Hoper Layer, we prioritize your trust and strive to ensure a smooth, secure, and transparent payment experience. Please review our billing terms and conditions for detailed information about payment methods, security, and processing procedures.

Accepted Payment Methods

We accept a variety of payment options to make your shopping experience as convenient as possible:

  • Credit/Debit Cards: Visa, MasterCard, American Express, Discover, and others.
  • Digital Wallets: Google Pay, Apple Pay, and Shop Pay.
  • Online Payment Platforms: PayPal and UnionPay.

Payment Security

All transactions on our website are processed through SSL-encrypted gateways to ensure the highest level of security. Your payment details are securely transmitted and stored in compliance with industry standards to safeguard your information.

Billing Information

  • Accuracy: Please ensure that all billing details provided during checkout are accurate and up-to-date. Incorrect information may delay the processing of your order.
  • Address: By default, we will use your shipping address as your billing address unless specified otherwise during checkout.

Order Processing

Once your payment is successfully processed, you will receive a confirmation email summarizing your order details. Please check your email and contact us immediately at info@hoper.au if there are any discrepancies.

Payment Authorization

By completing a purchase on our website, you authorize Hoper Layer to debit your selected payment method for the total order amount, including any applicable taxes and shipping fees.

Failed Transactions

In the event of a failed transaction, please verify your payment details and ensure sufficient funds are available in your account. If the issue persists, feel free to contact us for assistance.

Refunds and Cancellations

For information regarding refunds and cancellations, please refer to our Refund Policy.

Currency and Taxes

All prices displayed on our website are in Australian Dollars (AUD) and include any applicable taxes.

Contact Information

For any questions or concerns regarding billing, please reach out to our support team:

Thank you for choosing Hoper Layer! We are committed to providing a secure and seamless shopping experience.