About Us

Welcome to Hoper.au, your trusted source for premium smart home appliances in Australia. We are proud to operate as part of Hoper Layer Pty Ltd, an Australian proprietary company registered under the Corporations Act 2001. With our ABN (67 659 407 388) and ACN (659 407 388), we have been serving Australian households since our establishment on May 13, 2022.

Who We Are

Hoper Layer Pty Ltd is a dedicated team of professionals passionate about enhancing your home experience with innovative and reliable appliances. Headquartered in Mount Waverley, VIC 3149, we are committed to delivering excellence and value to our customers across the nation.

We are proud to be the authorized general agent for Joyoung Small Appliances in Oceania, offering products that are certified with Australian SAA standards and backed by a one-year free after-sales service in Australia. Our appliances are designed to simplify your life, save time, and provide exceptional convenience.

Our Commitment

At Hoper.au, customer satisfaction is at the heart of everything we do. We strive to maintain the highest levels of transparency, quality, and trust in every interaction. Our business practices comply with Australian Consumer Law and other relevant regulations to ensure a seamless shopping experience.

Why Choose Us?

  • Authenticity: As the authorized general agent for Joyoung Small Appliances, we guarantee original, high-quality products.
  • Australian Standards: All our appliances are SAA-certified, ensuring safety and reliability.
  • After-Sales Support: Enjoy peace of mind with our one-year free after-sales service.
  • Convenient Online Shopping: Browse and shop our products from the comfort of your home through our dedicated online store.

Our Relationship with Hoper.com.au

We would like to clarify that Hoper.com.au is our company’s informational website, offering insights into our operations and services. However, all product sales and orders are exclusively managed through Hoper.au. This separation ensures that our e-commerce platform is optimized for a smooth and secure shopping experience.

Contact Us

If you have any questions or need assistance, feel free to reach out to us. Our friendly team is always ready to help!

Thank you for choosing Hoper.au for your smart home appliance needs. We look forward to serving you and helping you create a smarter, more efficient home.